We’re always here to support you, but not every hiccup is an emergency. To help you know when to reach out right away (and when it can wait), here’s a quick guide:
How to Reach Us:
- Call or text Heidi at 714-914-0302
- If unavailable, you may also call/text Eric at 714-914-0304
Call Us Immediately (24/7) For:
- No electricity, water, or A/C
- Major leaks or flooding
- Locked out of the house
- Safety/security concerns
Can Wait Until Morning:
- WiFi or TV issues
- Minor appliance problems (toaster, blender, etc.)
- Light bulbs out
- General questions that don’t affect safety or comfort overnight
Life-threatening emergency: Call 911
Non-emergency (Osceola County Sheriff): 407-348-2222
Poison Control Hotline: (800) 222-1222
* AdventHealth Heart of Florida, Davenport: 863-422-4971
* AdventHealth Celebration, Kissimmee — 407-303-4000
* HCA Florida Osceola Hospital, Kissimmee — 407-846-2266
* AdventHealth Centra Care — walk-in urgent care, open daily, multiple nearby locations.
* CVS Pharmacy — 4895 Irlo Bronson Memorial Hwy, Kissimmee
* Walgreens — 6200 Lake Wilson Rd, Davenport
* Walmart Pharmacy — 2855 N Old Lake Wilson Rd, Kissimmee
If a tropical storm or hurricane is expected, we will provide updates and instructions. The home includes basic emergency supplies (flashlights, batteries). Please follow official county guidance during severe weather.